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Welcome! Listed below is everything you will need to set up and complete a fax port with a Syniverse customer.
Port Out GUI
Syniverse provides a free, secure and simple to use Port Out GUI that enables a very rapid response and faster port completion with reduced errors. All initial port out requests for Syniverse’s wireless customers should be sent via the Port Out GUI.
- Syniverse Porting GUI (PDF document, right click to download)
- Port Out GUI ID Request Form (MS Word document, right click to download)
- Port Out GUI FAQ (PDF document, right click to download)
- Trading Partner Port Interface Workbook (PDF document, right click to download)
Important Syniverse FAX Numbers and Email Addresses
FAX Numbers FAX for Port Requests/Responses FAX Center Help Desk (888) 338-7678 Phone Support Hours: 8 a.m. – 8 p.m. ET Monday – Friday Closed: Christmas, New Year’s Day and Thanksgiving Email To Respond to a Port Request via email portresponse@syniverse.com To Request a Port via email portrequest@syniverse.com Other Email Addresses Download this list of numbers and email addresses: Contact List Establish, Change or Update a Trading Partner tradingpartner@syniverse.com Syniverse Production Email faxcenteranalysts@syniverse.com
Forms To Request a Port-In/Port-Out for Wireline Form
Local Service Request Form (LSR) - The form you will send to Syniverse when submitting a Port-In request to a Syniverse customer. Local Response Form (LR) Local Response Form (LR) - The form you will send to Syniverse to respond to a Port-Out request from a Syniverse customer. Universal Port Request Universal Port Request - The form you will send to Syniverse when submitting a Port-In request to a Syniverse customer.
Form Instructions
How to Submit An LSR Via FAX How to Submit An LR Via FAX
Forms to Request a Port-In/Port-Out for Wireless Form
Single Line - Wireless Port Request (WPR) - The form you will send to Syniverse when submitting a Port-In request to a Syniverse customer. Single Line - Wireless Port Request Response (WPRR) - The form you will send to Syniverse to respond to a Port-Out request from a Syniverse customer. Multi-line - Wireless Port Request (WPR) - The form you will send to Syniverse when submitting a Multi-line Port-In request to a Syniverse customer. Wireless Port Request Response (WPRR) - The form you will send to Syniverse to respond to a Multi-line Port-Out request from a Syniverse customer.
Form Instructions
How to Submit a Port In Request (WPR) How to Submit A Port Request Response (WPRR)
Training and Help Documents
Syniverse's Guide to Number Portability - includes the history, background and other information about number portability FAX Trading Partner Survey - the information your company supplies in this form will enable Syniverse to accurately and effectively configure our systems and contact you if there is an issue with a Port In request. Training Module Help Module
